Imprint

Information pursuant to § 5 TMG

neotes GmbH
Ziegelstraße 7c
40468 Düsseldorf
Germany

Commercial Register: HRB 222575
Register Court: Charlottenburg District Court (Berlin)

Represented by

Roman Kacer, Managing Director

VAT ID

VAT identification number pursuant to § 27 a German VAT Act:
DE 3360 75258

Contact

Telephone: 0049 30 440 39 720
E-mail: cs@neotes.care

Responsible for the content pursuant to § 55 para. 2 RStV

Roman Kacer
Ziegelstraße 7c
40468 Düsseldorf
Germany

Information on online dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr .

You can find our e-mail address above in the legal notice.

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Disclaimer

1. General information

The services and products offered on this website, including laboratory tests, consultations, micronutrients, and memberships, are intended solely for general information and to support well-being. They are not intended to replace a medical diagnosis, treatment, or medical advice. The information provided is intended to support health, but it does not replace the professional advice of a doctor or alternative practitioner.

2. Laboratory tests and consultation

The results of the laboratory tests offered, as well as the recommendations derived from them, are intended for information and prevention and are not a substitute for a comprehensive medical examination or treatment by a doctor. Our consultation is based on the available test results and current scientific findings, but does not replace medical advice. If you have health complaints or questions, please contact your treating doctor.

3. Micronutrients

The micronutrients and dietary supplements offered on this website are intended to support and supplement general nutritional needs. They are not intended as a remedy and are not intended to diagnose, treat, cure, or prevent diseases. We recommend consulting a doctor or pharmacist before taking dietary supplements, especially if you already have health complaints or are taking medication.

4. Memberships

The memberships offered provide access to exclusive content, discounts, and programs. They do not constitute a medical service and are not intended as a substitute for medical care or therapy. All information provided as part of the club membership serves to support general well-being and prevention, not the treatment or cure of diseases.

5. Disclaimer of liability

Despite careful review and updating of the content, we cannot guarantee the accuracy, completeness, or timeliness of the information provided. Use of the content is at your own risk. We accept no liability for damage or disadvantages resulting from the application or use of the products and services offered.

6. External links

Our offer contains links to external third-party websites, over whose content we have no influence. Therefore, we cannot accept any responsibility for such external content. The respective provider or operator of the linked pages is always responsible for the content of those pages. The linked pages were checked for possible legal violations at the time the links were created. Unlawful content was not identifiable at the time of linking.

However, permanent monitoring of the linked pages is not reasonable without concrete evidence of a legal violation. If we become aware of any legal violations, we will remove such links immediately.

7. Copyright

The content and works created by the site operators on these pages are subject to German copyright law. Duplication, processing, distribution, and any kind of use beyond the scope of copyright law require the written consent of the respective author or creator.

Downloads and copies of this site are permitted for private, non-commercial use only. To the extent that the content on this site was not created by the operator, third-party copyrights are respected. In particular, third-party content is identified as such.

If you nevertheless become aware of a copyright infringement, please notify us accordingly. If we become aware of any legal violations, we will remove such content immediately.

8. Health-related data

When using our services, in particular as part of laboratory tests and consultations, the processing of health-related data may be necessary. We handle this sensitive data in accordance with the applicable data protection regulations (GDPR). Further information can be found in our privacy policy.

Data protection

You can view the privacy policy here .