Imprint

Information pursuant to Section 5 of the German Telemedia Act (TMG)

neotes GmbH
Ziegelstraße 7c
40468 Düsseldorf
Germany

Commercial Register: HRB 222575
Register Court: Local Court of Charlottenburg (Berlin)

Represented by

Roman Kacer, Managing Director

VAT Identification Number

VAT identification number pursuant to Section 27a of the German VAT Act:
DE 3360 75258

Contact

Telephone: 0049 30 440 39 720
Email: cs@neotes.care

Responsible for the content pursuant to Section 55(2) of the German Interstate Broadcasting Treaty (RStV)

Roman Kacer
Ziegelstraße 7c
40468 Düsseldorf
Germany

Information on Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr.

You can find our email address above in the legal notice.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Disclaimer

1. General Information

The services and products offered on this website, including laboratory tests, consultations, micronutrients and memberships, are intended solely for general informational purposes and to support overall well-being. They are not intended to replace a medical diagnosis, treatment or medical advice. The information provided is intended to support health and well-being, but it does not replace professional advice from a physician or qualified healthcare practitioner.

2. Laboratory Tests and Consultations

The results of the laboratory tests offered and any recommendations derived from them are intended for informational and preventive purposes only and do not replace a comprehensive medical examination or treatment by a physician. Our consultations are based on the available test results and current scientific knowledge, but they do not replace medical advice. In the event of health concerns or questions, please contact your treating physician.

3. Micronutrients

The micronutrients and food supplements offered on this website are intended to support and supplement general nutritional requirements. They are not medicinal products and are not intended to diagnose, treat, cure or prevent any disease. We recommend consulting a physician or pharmacist before taking food supplements, particularly if you have an existing medical condition or are taking medication.

4. Memberships

The memberships offered provide access to exclusive content, discounts and programs. They do not constitute medical services and are not intended to replace medical care or therapy. All information provided as part of a club membership is intended to support general well-being and prevention, not to treat or cure diseases.

5. Limitation of Liability

Despite carefully reviewing and updating the content, we cannot guarantee the accuracy, completeness or currentness of the information provided. Use of the content is at your own risk. We accept no liability for any loss, damage or disadvantage arising from the application or use of the products and services offered.

6. External Links

Our website contains links to external third-party websites over whose content we have no control. We therefore cannot accept any responsibility for such external content. The respective provider or operator of the linked website is always responsible for its content. The linked websites were checked for possible legal violations at the time the links were created. No unlawful content was identifiable at that time.

However, permanent monitoring of the content of linked websites is not reasonable without specific indications of a legal violation. If we become aware of any legal violations, we will remove the relevant links immediately.

7. Copyright

The content and works created by the website operators on these pages are subject to German copyright law. Reproduction, editing, distribution or any form of use beyond the limits of copyright law requires the prior written consent of the respective author or creator.

Downloads and copies of this website are permitted for private, non-commercial use only. Where content on this website was not created by the operator, third-party copyrights are respected. In particular, third-party content is identified as such.

Should you nevertheless become aware of a copyright infringement, please notify us accordingly. If we become aware of any legal violations, we will remove the relevant content immediately.

8. Health-Related Data

When using our services, particularly laboratory tests and consultations, it may be necessary to process health-related data. We handle this sensitive data in accordance with the applicable data protection regulations, including the General Data Protection Regulation (GDPR). Further information can be found in our Privacy Policy.

Data Protection

You can view our Privacy Policy here.